Services:
TLJ Developments Ltd offers comprehensive Organisational Development Consulting to meet a range of needs including individual, small team, and large scale change-management support and development.
Some of our normal ways of working have been severely tested over recent times, with experiences leaving some people grappling with complex change issues either to sustain what has been achieved, or to radically alter the response. To make any sustainable change requires more than a “one off” management solution. We will work alongside you to build confidence, competence, and energy to create meaningful change.
Although we have a range of services listed here, it is important to note that our offering will be tailored to the needs of your organisation. Why not get in touch to discuss how we can support your growth.
Strategic planning
We work with Boards, leaders and teams to help identify strategic goals and objectives and to align these with those of the larger system. We can also support the development of a short- or longer-term strategic plan, ranging from a baseline SWOT analysis through SMART goals and action steps.
Key benefits:
- By setting goals and how to achieve them, you will create a sense of direction for others to follow.
- You will increase operational efficiency.
- It will allow you to be more proactive rather than reactive.
Values & behaviours
“Value is not only created through people, but also co-created through people inspired by a common purpose, working to shared values, inspired and engaged, giving more of themselves to a common and shared endeavour.” This is a conclusion reached by many academics and followed the Mid Staffordshire report conducted by Roberts Francis QC.
Values and Behaviours alongside Strategy and Objectives are recognised as the founding pillars of organisations, with Values and Behaviours now often recognised as the most important element as they transform an organisations mission and vision into reality.
Working across the organisation, large or small, to determine what is important, we will assist you in developing beneficial Values and Behaviours alongside the understanding and agreement of how to recognise when the Values and Behaviours are and are not being fulfilled.
Key benefits:
- Our Values inform our thoughts, words and actions – make sure yours are right for you.
- Watch your organisation grow and develop as your new Values help create the future you want to experience.
- The right Values will help you attract and retain top talent as they define your expectations and what is important.
Dysfunctional cultures & behaviours
The culture of an organisation acts as a uniting force amongst its members and provides them with a sense of identity. Culture can be among the greatest assets that an organisation possesses and, if clearly defined, can give an organisation a competitive advantage over their competition.
Under certain circumstances, however, the culture of an organisation or team can become its greatest liability. Dysfunction in workplace culture occurs when the existing culture no longer advances effectiveness.
By completing a thorough diagnostic exercise of the current culture, identifying problematic behaviours from individuals, cliques, particular teams and/or rogue colleagues, we will encourage you to change the way you think about dysfunctional and destructive behaviour and will provide you with theoretical and practical skills to address such behaviour and replace it with positive approaches.
Key benefits:
- You will discover the causes and characteristics of the dysfunction.
- Your team will be challenged to accept responsibility and determine what they need to improve.
- Co-design the journey to create a healthier culture.
Team effectiveness & team coaching
To work effectively as a team, you need agreement on exactly what sort of team you are: what are the goals, what is each member’s role, and who needs to work closely with whom. Sometimes it can simply be learning more about the people you work with, and sometimes it can be a little more challenging, working through difficulties within the team or defining how a long-distance or multi-site teams communicate.
We will work with you to design a tailor-made team-development programme which will allow the team to address problems, put forward new ideas, plan the future, look at the team’s ‘purpose’, ‘vision’ and ‘mission’ and learn more about each other as people. Team members can gain a fresh perspective, achieve a sense of focus, and build confidence and effectiveness both as a team and as individuals, which can immediately transfer to the workplace.
Key benefits:
- Facilitate and challenge a real team to maximise its performance and enjoyment whilst meeting its aims and objectives.
- Explore how the team works and behaves together, overall team objectives and task focus.
- Discover how they determine team roles, relationships within the team and with other teams, do they share collective responsibility, do they problem solve together and how to they celebrate their successes.
Individual coaching & mentoring
Coaching is a confidential leadership development relationship available to leaders seeking to enhance their overall effectiveness as well as the performance and cohesiveness of their teams.
With over 500 hours of coaching experience, we will customise specific processes, tools and techniques in order to help identify and achieve your goals, while maximising your full potential.
Key benefits:
- Improve both personal and professional development by learning new skills or enhancing current levels.
- Encourage individuals to take responsibility through heightened self-awareness.
- Work confidentially to make personal and professional improvements.
Change management
Ongoing change is a constant in our lives. We offer customised techniques for appreciation and understanding of the readiness for a specific change. Common change projects include Organisational restructuring and leadership and staff changes.
Particularly skilled and experienced in change practices leading organisational transformation, change programmes, developing organisational models and organisational turnaround, we will work with you to prioritise and implement the opportunities and achieve the measurable benefits from your change programme.
Key benefits:
- In todays ever changing world, our ability to survive and thrive in times of change has never been such a critical talent.
- Turn change ambitions into reality.
- Equip yourself to be ready for future challenges.
Mediation & facilitated dialogue
Resources are available to assist with workplace conflicts between two or more parties. We are able to provide impartial support in conflict resolution and next steps, in addition to less formal processes of facilitated dialogue or a more formal process of mediation.
As highly skilled, experienced and accredited meditators, we will work with parties to identify concerns and objectives, find safe and constructive ways to understand all perspectives and agree a way forward.
Key benefits:
- Workplace conflict can impact on the health and wellbeing of teams and individuals – make sure your conflicts are handled in the healthiest way possible.
- Uphold staff members’ capacity to perform at their best.
- Create a healthy, positive and effective work environment, reflecting the values of your organisation.
- Manage the layers of workplace conflict with sensitivity and care.
The initial approach:
We start from the premise that the experts in addressing any issue are you/the people facing them every day.
We take an appreciative approach – surfacing what is working and work with that energy for change. Our discussions will be action oriented, promoting professional curiosity. We;
- Won’t start out with an end in mind
- Will pay attention to how people talk about things
- Will challenge assumptions
- Will inquire into anxieties and fears
- Will identify patterns and impact
- Will support groups to hold one another to account
How we align your strategies, people, and processes:
- Gain a comprehensive understanding of your perspective and context – explore and gather information on background, environment, and concerns.
- Gain clarification and agreement of goals – scope, refine, and test out your specific needs.
- Design interventions which work – generate opinions and agree our plan.
- Implement – make the best use of resources and deliver professional interventions.
- Evaluate and learn, assessing impact, sharing, and embedding learning.